Nice piece by Neil Davidson on the eat your vegetables don't run with scissors principles of software interface design in a piece called:
Porridge, Wonko the Sane and restrooms: the good, the bad and the ugly of user assistance
Go and study. Clarity, precision, and the idea of being "just clever enough" as covered in Programming Pearls.
NB: In a mid 1980s survey on compilers (conducted by a colleague, not moi), respondent described "C is a write only language, cause I sure can't read it later...."
Sing a song of documentation as well as unambiguous (or, at least, tested) iconography.
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